Refund to my wallet

stathisk9
Contributor
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Hi community,

 

I recently paid a company $20,00 using Mastercard credits.

I will get a refund from this company, but the amount will be refunded on the MasterCard.

 

How do I keep the amount in my PayPal wallet instead of the MasterCard?

 

Regards,

Stathis

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kernowlass
Esteemed Advisor
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@stathisk9 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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kernowlass
Esteemed Advisor
Esteemed Advisor

@stathisk9 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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stathisk9
Contributor
Contributor

@kernowlass 

 

Thanks for your reply.

 

It's my first time receiving a refund through PayPal. All I know is that if I withdraw money from PayPal to my bank account, the bank receives the process as a remittance and keeps commissions. I hope in the refund the bank doesn't receive the process as a remittance.

 

That's why I want to keep the amount in my wallet. But I'll confirm when the refund is completed.

 

Regards,

Stathis

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@stathisk9 

 

You don't need to confirm anything, I don't need to know.

I have just told you how the process works. 


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stathisk9
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For community members,

 

The bank doesn't receive the process as a remittance.

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