Phone payment on landline not text

caravanjoe
Contributor
Contributor

Hi

I have been sent a payment from customer

 

I sent her a paypal.me link but she is old and go confused and paid our land line phone number  There is no way I can hear the URL of where I can collect my money.

I can find nowhere on the paypal site to find a link to receiving funds

How can I receive the money?

Thank you

 

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @caravanjoe,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I understand your concern about receiving money and I know how important it is to have funds at the right time. Please be informed that you can receive money when someone pays to your confirmed email address. Once that happens, PayPal will send you a message letting you know you have money available. Since you mentioned that the money was sent to your landline and if there are any issues with the transactions or the payment is left unclaimed, the funds would be reversed back to the sender or you may ask to cancel the transaction if it has a "Cancel" button and ask them to resend the payment. 

Regards,
Ayesha


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