Paypal to Bank Transfer not working. I'm using PostePay bank account in Italy

MosaabJamalAhme
Contributor
Contributor

I am transferring money from paypal to my bank account for the past two years. However, in the last two weeks the money that I transfer from Paypal is rejected and sent back to my Paypal balance. I've asked my bank and they said everything is working fine from their end.

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PayPal_Schae
Moderator
Moderator

Hi @MosaabJamalAhme

 

The Community appreciates your post!

 

It sounds like there may be an account issue that is hindering you from being bale to successfully complete a transfer. I'm sorry for this trouble, especially after having success in the past. Please review your account's Resolution Center or account Notifications for any alert regarding an account limitation. If there is a limitation, review the requirements that could be listed and send in the information so your account can be reviewed. Once the account is resolved, you should be able to process your transfer. If your account is in good-standing, it's possible you had updated or changed something on your PayPal account profile. The name on the bank account should match the name in the PayPal profile, as well as the billing address to the accounts. Kindly get your details updated so the information matches and attempt the transfer again. If you continue to face challenges, it is best to get in direct contact with PayPal support. You can click on that hyperlink, or you can review your support options by visiting the PayPal website and scrolling to the bottom for "Contact". 

 

I hope you find resolution quickly!

 

Thank you,

-Schae

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