Payment sent and confirmed, but recipient says he hasn't received anything
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I paid for a product on discogs.com with my credit card, the transaction being handled by paypal. I have received the transaction receipt (from paypal) but the recipient says he hasn't received the money. I have received the transaction codes but I can't check the status of that transaction, and it doesn't appear in my account. I have checked with my bank and the money have been indeed sent.
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Sending Money
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Transaction Inquiry
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Give seller the transaction ID number and/or receipt ID number and seller can contact customer services to verify and trace those numbers
Customer service contact:
https://www.paypal.com/smarthelp/contact-us
Click “Message Us” or “Call Us” option on the bottom.
Or reach out to PayPal at Facebook or Twitter:
Kudos & Solved are greatly appreciated. 🙂
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