Payment charger my bank account instead of Paypal Credit

NobelDwarf
Contributor
Contributor

I setup an auto payment with eBay to send an offer to a seller. The seller accepted it but instead of going to Paypal credit like I set it to it went to my bank account instead and my debit as backup. I do not have enough in my account to cover it. 

 

Is there a way to change this?

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PayPal_JonK
Moderator
Moderator

Hello @NobelDwarf

 

Welcome to the PayPal Community! I'm sorry to hear a recent payment on eBay hasn't gone quite as you had anticipated. Normally, the payment method used for a transaction is what you've chosen during checkout. I would recommend reaching out to our Customer Support teams to review the transaction and payment attempt details with you to see what may have happened. 

 

I hope they're able to shed some light on the matter, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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PayPal_JonK
Moderator
Moderator

Hello @NobelDwarf

 

Welcome to the PayPal Community! I'm sorry to hear a recent payment on eBay hasn't gone quite as you had anticipated. Normally, the payment method used for a transaction is what you've chosen during checkout. I would recommend reaching out to our Customer Support teams to review the transaction and payment attempt details with you to see what may have happened. 

 

I hope they're able to shed some light on the matter, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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