PayPal App Crashes When I try to pay my bill on APP

mikesales
New Community Member

PayPal App Crashes and Errors out when I try to make a Payment via Mobile App. Last time I had to hassle and call Customer Service. They claimed there was No issue on their end and Mysteriously the app took my payment. Here we are Again! Month number 2 and same Issue Again! Does anyone else have this issue??? You figure PayPal would be Happy to take my payment, but No. Paypal must want me to "forget" to pay on-time so they can Ding me again $29 for a "Late" Fee. And of course, they aren't Open at 4am Eastern Time!... I though PayPal was a Global financial leader. They can't pay someone in far East to pick up the phone and talk to a new customer?? Every other credit card I have has a 24hr Customer Service line. Why not PayPal MasterCard ?? Excuse the vent. But this is a Hassle to me.I just want to pay my bill!

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1 REPLY 1

Jonnybones
PayPal Employee
PayPal Employee

Hi @mikesales 

 

Thank you for your post. I'm sorry to hear that your mobile app isn't supporting you to make the payment on time, I suggest you to delete the app reinstall it again as if there is any technical glitch in the app then you will face such issue also I would request you to use desktop website to complete the payment if it is time sensitive and complete it.

 

Have a great day ahead. 

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