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Solved! Go to Solution.
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Refunds
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Sending Money
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Sounds as if its gone to an email address that is not linked to a paypal account. So they would have had a paypal email telling them to set up a paypal account and claim the funds.
If they do that and claim the funds then you would need to reach out to them and request a refund. If they refuse and you sent the funds using goods/services then you have the option to open a dispute for non receipt of item (as they have nothing to send you).
If you sent the funds using friends/family and it was claimed then you won't have many options rather than requesting them to refund.
Lastly if they do NOT claim the funds by setting up a paypal account to receive them then they should time out at 30 days and go back to your funding source.
Advice is voluntary.
Kudos / Solution appreciated.
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Depends what it says on the transaction ie sent / payment / pending / unclaimed etc?
Advice is voluntary.
Kudos / Solution appreciated.
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"Your recipient will have 10 days to create a PayPal account and accept the money. Once they do, we'll transfer it from your account."
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Sounds as if its gone to an email address that is not linked to a paypal account. So they would have had a paypal email telling them to set up a paypal account and claim the funds.
If they do that and claim the funds then you would need to reach out to them and request a refund. If they refuse and you sent the funds using goods/services then you have the option to open a dispute for non receipt of item (as they have nothing to send you).
If you sent the funds using friends/family and it was claimed then you won't have many options rather than requesting them to refund.
Lastly if they do NOT claim the funds by setting up a paypal account to receive them then they should time out at 30 days and go back to your funding source.
Advice is voluntary.
Kudos / Solution appreciated.

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