Urgent sudden payment and add email to my account n unable to login to my acc

eyzf
New Community Member

Me few hours ago suddenly receive message of payment coming out from my account and the email address added in. I tried to login to my account but fail due to incorrect password. I try to click forget password but the button not working. I want to report to resolution center but force me to login in before I can report. So I create new account but when I try to go to resolution center n click report then next page, was just date of transaction. How am I suppose to seek help or reach out to PayPal if like this!!!

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@eyzf 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.