Money won’t show up in my account

mschiller
New Community Member
I was sent money twice and it was on hood both times. I need the money how do I get it? I got confirmation emails but the money does not show up in my account.
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@mschiller 

 

If its not showing on your paypal account then how can you see its on hold? 


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SallyMA
Contributor
Contributor

There is a credit in activity, in green. How do I receive this money?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@SallyMA 

 

This isn't your thread so if you are not helping the original poster its not fair to ask another question on their post.


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Kudos / Solution appreciated.
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PayPal_Bindu
Moderator
Moderator

Hello @mschiller @SallyMA

 

Welcome to our community forum! Thank you @kernowlass

 

I completely understand your concern about your payments not reflecting in your account. In this situation, your best option would be to contacting our support so that our advisors will review your account and advise accordingly. You can contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this information helps

 

Bindu
 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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