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Veels
Contributor
Contributor

Hello! I have money on hold for 21 days, when will it be available for withdrawal? And why am I only having a problem with money sent as a gift from friends? I'm not a business, I don't have a company and I don't sell anything!

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Veels 


As you haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately we can't advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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Veels
Contributor
Contributor
I'm from Bulgaria
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PayPal_Ayesha
Moderator
Moderator

Hello @Veels,

 

Welcome to the PayPal community and thank you for your post.

 

I am sorry to know about the payment hold on your account. I know how important it is to have funds at the right time. If you have received the personal payment via friends and family, the funds would be held to review for 24 - 72 hours. Whenever you receive the payment via goods/services you’ll have access to your pending payment after a maximum of 21 days, to ensure a safer and secure environment. If you want to avail the funds on your PayPal account, please check this help center article to know how to have your funds released sooner. Thank you @kernowlass!

 

I hope this information is helpful. 

Ayesha


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