Money on hold and asking for refund

ramil_alv
Contributor
Contributor

Hello. I m seller of virtual products. On may 13 buyer bought game account from me, changed all info of it. Today he told that he wants to return it back. Is it possible that he ll refund his payment?  He already linked all his accounts to main account that he bought from me. Thanks

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello @ramil_alv,

 

I am sorry for the negative experience you have had with this transaction.

 

In this situation, the best thing to do would be to respond to the claim that has been filed. You can then provide the information we have requested and it will be reviewed and you will receive any updates by email.

 

-Donna

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