Missing PayPal balance

locaflower
New Community Member
Good evening and thank you in advance. I sold a handbag through PoshMark at the end of December and have emails and a transaction number to show the money hit my PayPal account. I wanted to leave the money in my PayPal account as I didn’t want to spend it. Now it appears a huge chunk of this money has gone from my account and I can’t for the life of me find any other transactions other then the credit. All other debits are done through PayPal on my linked credit card. I’m having a full freak out, this is a big amount of money for me. Any advice would be so wonderful.
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @locaflower

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with a recent balance you've received through a transaction. If there hasn't been a recent transaction funded by the PayPal balance, or the funds were not transferred out to your bank or card on your account, I would recommend reaching out to our Customer Support teams for assistance. They should be able to review your Activity with you to check your balance history. 

 

Good luck with this and future transactions!

 

 - Jon K


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