Membership automatically renewed amd i dont want it

lamerida
New Community Member

How do I get my money back when a subscription that I canceled last year got renewed again for $150 and I didn't use it last year and won't use it thus year either. It was just charged. Company won't give me my money back and I'm not happy. I need that 150 bucks for bills

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1 REPLY 1

shan06
PayPal Employee
PayPal Employee

Hi @lamerida 

Thanks for your post and welcome to PayPal community!

I'm sorry to hear that you were charged for the cancelled subscription, please follow this steps to see if it was cancelled or not. If the merchant is not helping you with a refund please file a dispute

I hope this information was helpful!
Shantha

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