Problem with subscription on Freepic

dropulator
New Community Member

Hi! I have problems with automatic renewal your subscription will be renewed automatically. A couple of months ago I canceled the subscription and now I would pay again but I can't, I get the answer: There was an error connecting with PayPal, please try again 😞

I contacted Freepik, they told me to contact PayPal you and tell about the problem.

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1 REPLY 1

shan06
PayPal Employee
PayPal Employee

Hi @dropulator 

Thanks for your post and welcome to PayPal community!

I understand you are concerned about the subscription. you can follow this article to cancel the subscription. However, if you are still facing issue I would suggest you to please contact our team. 

I hope this information was helpful!
Shantha

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