Mastercard not showing up in payment options.

[Suransh]

Was able to send money from the same card to the same address last week but now my card does not show up in payment methods and I am redirected to ‘link a card’/‘add payment method’. Tried to remove and relink card but it still doesn’t show up, even clearing cache/cookies doesn’t work. What to do?

[PayPal_Ayesha]

Hello @Suransh,

Welcome to PayPal Community Forum and thank you for posting!

I understand your concern about sending money. Each time you make a payment from your PayPal account it goes through a series of filters to determine how much potential risk may be involved, If the system deems a payment to be a potentially high risk, the system may limit the payment options or block the payment from going through all together. We really wouldn't be able to say what may have caused this case. However, potential triggers include a variance in the login location and computer ID or multiple unsuccessful payment attempts within the same day. In this case, you may try again at a later time. If the issue persists, you may have to try using a different payment method.

Good Luck,
Ayesha