I can't withdraw my money over a week

DanilSer
New Community Member

Hi,

 

I've been trying to withdraw my money for the last week but I always get a message "There’s a problem Right now, we’re not able to transfer the funds to your bank." My card has been confirmed by PayPal as far as I can see (1.5 euro has been frozen and then successfully returned). I do not understand how I can contact support without the help of calls but via email. Please tell me what to do.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DanilSer 

 

You haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately we can't advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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