Hello @Zamokuhle1,
Welcome to the community forum and thanks for posting!
I'm sorry to hear about the trouble you've had recently with your account. sending money can often be blocked or declined if we detect any unusual or suspicious activity. Some payments may be declined to help protect you from any possible fraudulent activity. As per the information that you've shared, I would recommend you to check the resolution center to see if you have received any notification about account status to resolve the issue. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website so that our advisors can help you accordingly.
Regards,
Ayesha
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