How do I delete a payment notification from the home screen (personal account)

Captalan
Contributor
Contributor

I recently requested and received money from another party.  On my homepage, there is a prominent 3 x 5 'announcement card' informing me of the amount and sender.  How do I get rid of this?

t/u

 

 

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PayPal_RachelK
Moderator
Moderator

Hi @Captalan7754,

 

Welcome to the community and thank you for your post. 

 

If you have accepted and received the payment into your PayPal account, you should not see the notification. If this is the case, your account may be affected by a technical issue. 

 

I would suggest you clear you cache and cookies, and try logging in using an alternative browser. If you are logging in via the app, please delete and reinstall it.

 

I hope this helps!

 

- Rachel 

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PayPal_RachelK
Moderator
Moderator

Hi @Captalan7754,

 

Welcome to the community and thank you for your post. 

 

If you have accepted and received the payment into your PayPal account, you should not see the notification. If this is the case, your account may be affected by a technical issue. 

 

I would suggest you clear you cache and cookies, and try logging in using an alternative browser. If you are logging in via the app, please delete and reinstall it.

 

I hope this helps!

 

- Rachel 

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