Funds on hold intangible item
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Hello, it's been some time since I made a transaction with a client, but I recently have, and now funds are on hold. It is for an intangible good which is provided and completed. I updated my status to "Order Processed". Is this the right one? Obviously there is no tracking number, and I do not see an option to confirm receipt, neither does my client. I seen a lot of cookie cutter answers that explain nothing other than "there's nothing you can do". Can someone give a very detailed explanation what can be done, if anything, to confirm the goods are provided and the funds can be released?
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Holds
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Receiving Money
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With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.
However If you mark the transaction as processed then the buyer or sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer or sender confirms this by clicking on the "Confirm Receipt" button, (NOT AVAILABLE UNTIL 48 HOURS AFTER YOU HAVE MARKED THE TRANSACTION AS PROCESSED) funds may be released sooner ie 7 days after the buyer or sender verifies receipt. This is not always available or guaranteed.
If not then sadly its 21 days.
Advice is voluntary.
Kudos / Solution appreciated.

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