Payment on hold when though buyer has received item

Tortellniknee
Contributor
Contributor
I've made a new PayPal and sent and posted an order to a person who ordered on Facebook I updated tracking as sent it says I should receive the money after 1 day of them received they have notified me they have received it but its not showing on PayPal Is their a way I can get it released sooner as I sold this item due to lack of funds please
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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tortellniknee 

 

Normally funds are released when tracking shows online that the item has been delivered to the buyer + 1 day.


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Tortellniknee
Contributor
Contributor
Hi thanks for this it was received yesterday but it's not updating
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martasmikova57
Contributor
Contributor

please i dont like the option which says after 21 days i will et my money all my transactions are being held

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martasmikova57
Contributor
Contributor

how will that be solved on my account

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kernowlass
Esteemed Advisor
Esteemed Advisor

@martasmikova57 

 

Read the links i posted?


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Kudos / Solution appreciated.
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