Family & Friends payment not showing up on my friend’s end.

AIbert
Contributor
Contributor
I was sending my friend a bunch of payments for personal reasons, when my 3.50€ payment was not received by his end. Is there any way this can be fixed asap?
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3 REPLIES 3

angelleye
Advisor
Advisor

Click into the transaction details of the payment you sent from your account.  Does it say Completed, or maybe it was sent as a e-check so it's pending..??

 

If your side shows Completed, ask them to check their side.  What exactly is it showing on their side.  Is it showing up at all?  If not, double check the email address you sent it to.  You sure it's correct?  If you see it on your side, and it went to the correct account, then it has to be there.

 

It could be on hold on their side for some reason, or maybe they had a negative balance so it got chewed up by that.  Could be anything, really need more details to help more.

 

Ask to them to tell you exactly what they're seeing on their side.

 

 

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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AIbert
Contributor
Contributor
They told me that the payment wasn’t received at all, no indication or anything.
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AIbert
Contributor
Contributor
Nevermind it fixed itself
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