Checking the status of a refund when you did not use your account and used guest

benquan20
Contributor
Contributor
So I used a guest pay pal account to buy some shoe online but I wanted a refund. I did not use my own account cause it was not working but I got it fixed now. So anyway I was wonder how would I be able to check the status of my refund I have the transaction ID number. Also I used a different card I had. Still have the same account but I closed that card.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@benquan20 

 

If you funded the original Paypal payment to the seller from your card then once refunded it will automatically go back to that card.
Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212

 

If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.

 


Advice is voluntary.
Kudos / Solution appreciated.
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