Can’t top up account

[ellohello]

Hi, I forgot to authorise my savings account to make transfers, but the money was received by the person I sent it to. My balance is now -£50 but whenever i try to top it up, it tells me to try again later. What’s going on?

[kernowlass]

@ellohello 

Ways to clear a negative balance.

1. Transfer funds from your bank account via the add funds function.

2. The quickest and easiest way is to get a mate or family member to send a payment via the friends / family option. As long as they don't fund it with a card it should be free.

3. Via a card over the phone with paypal.

4. Buy something and Paypal will normally add the debt to that payment during checkout when you authorise the purchase.

[ellohello]

when i try to add funds from my bank account and with my debit card it doesn’t work idk why

[PayPal_JonK]

Hi everyone! Thanks for visiting the PayPal Community Forum! And thank you @kernowlass for your help so far on this thread! Those are some great options!

Hello @ellohello, I'm sorry to hear you've run into some road-blocks adding money to your PayPal account. Have you made sure your bank account is confirmed? If that's not the issue, I'd recommend reaching out to our Customer Support teams for further guidance. 

My apologies for any inconvenience that may cause, 

 - Jon K