Bank showing PP Transaction, PP not showing this transaction.

[lazerdealer]

My personal bank statement is showing a PayPal transaction has cleared, however I'm not showing this payment/transaction in my PayPal account at all.  I haven't received any receipts from PayPal or any notifications that a payment was made that matches the bank statement.  The bank statement shows the PayPal logo, but again no such transaction shows in my PayPal account, just in my bank account.  I was going to use the resolution center but I have no charge in PayPal to dispute - it's only showing in my bank account.  Can anyone help me with this issue? Any help is appreciated.

[PayPal_Ayesha]

Hello @lazerdealer,

Welcome to PayPal Community Forum and thank you for posting!

I'm sorry you're having trouble with a transaction. From the reading of the post, it sounds like the purchase may have been processed as a guest checkout. This Help Center article you may find useful is: I have a problem with my PayPal transaction, but I can't find it on my PayPal account. What do I do? If you have not authorized this transaction, please report the transaction by contacting our Customer Support by clicking 'Contact' at the bottom of any PayPal webpage. Support may also be reached on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. 

Regards,

Ayesha