Automatic Transfer still not done

[DREAMKID]

Hi, I having an Indian Paypal account. Usually, the amount used to be transferred to my bank account within 1 day. But this time, the payments received on 18th September 2022 have still not been transferred. It has been 2 days already. There is no manual withdrawal option. Please guide me properly.

[PayPal_Ayesha]

Hello @DREAMKID,

Thank you for your post and welcome to the PayPal Community!

I understand that you're worried about the withdrawal on your PayPal account.  If the status of your withdrawal is 'Completed', this means the transaction has gone through our system. However, it also depends on the bank's clearing process. Generally, the withdrawal time frame for a bank account is 3-5 business days. In some instances, it can take up some extra time because all the transactions are subjected to review for safety and security.  If you do not receive the money within the given time frame, please reach out to our customer support team so that our advisors can raise a ticket to trace the funds.

I hope this helps,
Ayesha

[Bridge_bridge01]

Where can I find the Customer Support Team?

[PayPal_Ayesha]

Hello @Bridge_bridge01,

Thank you for reaching out to us on this platform. You can reach out to our Customer Support by clicking Contact at the bottom of any PayPal website page to view available options so that our advisors can help you accordingly to link your card. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

Regards,

Ayesha

[Bridge_bridge01]

Hi! I just wanna ask: the status of my Paypal balance transferred was marked as "complete", but it did not reflect on my bank account. Is this normal? Should this be a very serious problem? Thank you

[PayPal_JonK]

Hello @Bridge_bridge01, 

Welcome back! I'm sorry to hear a recent transfer isn't going quite as expected. I pulled a Help Center article you may find useful here: Where’s the money I transferred to my bank account?

I hope that helps, 

 - Jon K