Account is not supported for this action issue on attempt to send money

Alik_Babulyan
Contributor
Contributor

I've create my account, confirmed everything, and try to send a payment and every time can see the message "Your account is not supported for this action" - what is wrong with my account and how to solve this issue.

 

What Features are Available 

This is the rules with abilities I can do with Armenian account. 

And the rules says clear - " Features that are available in Armenia are sending money and refunds"

 

I'm trying to send. SEND, but NOT recieve, then why I took an error I can not send from my account?

 

Pls, read the question before answer

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Alik_Babulyan
Contributor
Contributor

thnx. 

 

I had conversation with support and they told me that in the Armenia region the only one available operation is a payments in the internet markets and services. So, I'm not able to make sending transaction to another personal account. 

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alik_Babulyan 

 

You can't add a local bank account / debit card in your country.
You can only link a visa credit card.

Also the option to receive Paypal payments is sadly not available in Armenia.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive Paypal payments.


Advice is voluntary.
Kudos / Solution appreciated.
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Alik_Babulyan
Contributor
Contributor

 @kernowlass 

1. Yes, I did link. And of cause I confirmed the card - did you read my question?

2. I'm NOT trying to receive - I'm sending! And sending does not work. 

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PayPal_JonK
Moderator
Moderator

Hi everyone! Thank you @kernowlass for your great help and all your time you lend to our users. We really appreciate the time and expertise you lend here. 

 

@Alik_Babulyan and @Cle_MT, Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some issues sending money via PayPal. There may be a few different issues going on here, and thank you for letting us know what you've already tried. Have you tried the all the suggestions in this Help Center article: Why was my payment declined?
 

If you have, and you're still running into issues after that, please reach out to our Customer Support teams for assistance. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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Solved

Alik_Babulyan
Contributor
Contributor

thnx. 

 

I had conversation with support and they told me that in the Armenia region the only one available operation is a payments in the internet markets and services. So, I'm not able to make sending transaction to another personal account. 

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Cle_MT
New Community Member

I've got exactly the same problem!

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