Reporting an unauthorised transaction

Issyking
Contributor
Contributor

Hello!

I have just checked my bank account and I have been charged £13.55 from PayPal! 😞 when I check on my transactions on PayPal there aren't any transactions of £13.55, in fact I haven't bought anything via PayPal in months. What do I do? And how do I get my money back as I haven't agreed to paying anything for £13.55. 

Thank you, any help would be amazing! 

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Issyking,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook, Twitter, email or phone and we would be happy to advise.

 

- Siobhan

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