Trying to report an unauthorised transaction and I just get a spinning loading image for infinity

[sanlib]

How do I solve this?

[PayPal_Siobhan2]

Hi sanlib,

Thank you for contacting the PayPal Community Forum and welcome as a new member!

Please clear your cache and cookies and log into your PayPal account from a new web browser. I would not recommend trying to report the unauthorized activity on the mobile app. If you still need assistance you can reach out to us by phone, email, Facebook or Twitter.

- Siobhan