So i recently noticed my bank balance was low when trying to send my girlfriend some cash, after looking online i came to pay pal and noticed somebody had used my ebay account to buy some oil painting !!! I went onto ebay and discovered an email ebay had sent to me :
"We have reason to believe that your eBay account has been used fraudulently without your permission. We’ve reset your eBay password. If you had your PayPal account linked to your eBay account, we've disabled your PayPal link to protect your funds. Any unauthorised activity, such as buying or selling, has been cancelled and any associated fees have been credited to your account. Any listings that we removed are included toward the end of this email. We assure you that your financial information is securely stored on a server and cannot be seen by anyone.
Although we’ve taken steps to secure your eBay account, your personal email account or third-party listing tools may have also been accessed without your permission. Please change these passwords as soon as possible.
Once you’ve secured your personal email account and third-party listing tools, please change your eBay password, and reset your PayPal link (if applicable):
1. Select the Sign in link at the top of the eBay home page.
2. Select the Reset your password link.
3. Enter your email or username, and then select the Continue button.
4. Follow the instructions to change your password.
5. To relink your PayPal account (if desired), go to My eBay and select the Account tab.
6. Select the PayPal Account link on the left-hand side of the page.
7. Select the Link My PayPal Account button.
8. Log in to PayPal to finish linking your accounts."
Quite clearly i was hacked !! i called ebay and they said yes i was entitled to my money back and to call pay pal so they could send me the money, i called pay pal and they sent it to their fraud team, i then received this from them !!!!!
"We've completed our review of your account and found that your account is secure and has not been accessed by an unauthorized third party. As a result, we've closed your unauthorized transaction claim.
If you're unhappy with your purchase, we encourage you to work with the seller to find a resolution. If you can't find a resolution, you may file a dispute in your Resolution Center.
Sincerely,
Subash
PayPal Account Review"
WTF !!! how can ebay send me a massage personally saying it was fraudulent and pay pal flat out deny it !!!! i have emailed the seller and had no reply what am i supposed to do ?
