I am NOT able to use paypal on my iTunes account..?

EnjoiSunshine
New Community Member

Hello.


Recently I have tried to purchase an album off of iTunes using my PayPal account.  This is the first time I have ever tried it though.  I have a credit card and bank account linked to my PayPal account as well.


Anyways, when I click to buy the album I get brought to the page where I choose what payment method I want, so then I click on the PayPal option. 


Underneath that option it says:

"To validate your PayPal account and verify that you'd like it to be used for iTune Store purchases, click Continue."


So I do that and then I'm brought to a new page where I need to log in to my PayPal account and it says above it:

"To pay for your purchases from iTunes Store, add PayPal as a payment method.

Payment for: iTunes Store purchases."


I log in and then a new PayPal page comes up that says:

"Use PayPal as your payment method for your purchases on iTunes Store by clicking Agree and Continue."

 

I then proceed to click Agree and Continue and it tells me that I have successfully created a Billing Agreement.  Then there is a button that says "Continue to iTunes Store".

 

Now here's where the problem begins.  I click that button and then I'm brought to a page where it says I have to download iTunes 10.  The thing is, I still have my iTunes application open in another window, and when I go back to that it's still on the page where it says to select my payment method for the album I wanted to buy.  It's as if none of those steps with verifying my PayPal happened and it did nothing.  I cannot actually VERIFY that I want to use PayPal to purchase items, which is really dumb..  It's like it's stuck in an infinite loop.

 

But when I go to my PayPal account and look under "My preapproved payments" tab, there are ELEVEN, yes 11, for iTunes.  They were all active, but I cancelled them all.  I don't know why it's not actually allowing me to link my PayPal account..

 

 

Is this a PayPal problem? Or would this have to do with iTunes?

 

Who should I contact?  Has this happened to anyone else?

 

Thank you for your time!

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.