"not accepting payment"

[Substitute22]

Hi

I have recieved a message from a buyer (UK based with 500+ positive feedbacks) saying that the have sent me a payment but PayPal are saying that "you are not accepting payment". The payment is nots howing anywhere on my PayPal account.

My PayPal is not a new account it has a "live" card and I have recieved payments in the last month and paid people with it in the last week? Any suggestions?

Thanks

[kernowlass]

1. Was it an ebay transaction? If so then do this >>

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.

2. If not then double check the email address the buyer is sending payment to.

3. Do you have a business account or a personal one?