Can't find a payment to accept/refuse.

george_vt
Contributor
Contributor

Hi guys, I am selling an online virtual item to a friend that a trust quite well. It says on his bank statement and his emails that the funds have left his account. I also received an email saying I got the funds but I need to accept/refuse it as it is in a different currency to one I have a balance in, but when I click on the link to accept or refuse the payment, it just brings me to my PayPal dashboard and I cant find the payment anywhere! Any ideas?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@george_vt

 

You need to 'add' that currency as a receiving currency on your paypal account first.

Click on paypal balance > select manage currencies under the pop up box > on the left side of that page select the currency you want from the drop down box and add it as a receiving currency on your paypal account.


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Kudos / Solution appreciated.
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