Ebay first time seller - payment withheld, any advice?

[Marchseller8]

Hi

So theres probably been a mountain of threads on this issue , so first I apoligise for asking again!

I am a new ebay seller, my buyer paid proptly and the payment is now "pending", I have posted the package and uploaded the tracking information ( i sent the package through DHL/YODEL ),  does anyone know if i need to do anything else to show proof of postage?

Thanks

[PayPal_david]

Hi there Marchseller8,

If this payment has been placed on hold for up to 21 days from when the payment was received, you can provide us with a tracking number showing the item was delivered at least three days ago and we can have the payment released to your PayPal account.

If there is no particular location on the tracking information showing where the item was delivered, we may require to see a copy of the postage receipt before we can have the funds released to your account so that we can see exactly where the item has been delivered.

I hope this helps,

David.

[Temp20220818b]

Paypal_David>

Sorry to dig up an old thread, but I am particularly annoyed by this witholding funds -especially since I have always gotten my payments relatively quickly.  I have used paypal's link to ship items, wouldn't that be evidence enough that I have shipped the item?  As well, the item hasautomatically entered as "Tracking", since there is a tracking number to it.  So why is it, that even if it arrives earlier, that my funds withheld, and I need to contact Paypal to prove myself, when your services did all those stuff already.

As well, how does this now work for person to person meetings?  Do I have to now MANDATE on my ebay selling page to actually POST a feedback asap?  I can't do that, nor can I even force them to do so.  I understand that internet has a bunch of fraud and security issues that such things have to be set up.  But I don't like it when I am still being penalized when I am utilizing the service provided to me.

edit:

yea, even this page states clearly that:

"If you print shipping labels through eBay or PayPal, funds should be available 3 days after we can confirm that the order was delivered. Your tracking information uploads automatically, and you’ll get funds to help cover shipping, too.* (whatever that certain restrictions may be)"

So what IS going on?