is this a scam

Robynn
New Community Member

Dear PayPal Costumer,

It has come to our attention that your PayPal® account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service.

However, failure to update your records will result in account suspension. Please update your records before August 16, 2011

Once you have updated your account records, your PayPal® account activity will not be interrupted and will continue as normal.

it then goes into saying to log in to update????

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

Hello Robynn!  Welcome to the boards!

 

This is definitely a phishing email.  How can you tell?

 

First, it doesn't address you by the name registered on your account.  We will always address you by that or your business name (if you have a Business account).

 

Second, we don't ask you to click on a link and log in to update sensitive financial information.  PayPal asks you to go directly to your website and log in there.

 

We also won't ask you to download an attachment or email us a form.

 

Last, this email includes the traditional "do this now or face dire consequences" warning most phishing emails are notorious for using.  Smiley Happy

 

Thanks!

 

Adrian

 

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