recent scam called "MY.GAMES B.V." is doing automatic payments to get all the funds in one's account

[Princex3]

I woke up today and checked my PayPal account, then suddenly I found out that all of my funds were sent to "MY.GAMES B.V."  user on Paypal via "automatic payment" 

I don't know how that happened or who that is, but somehow they managed to get all the funds in my account, I didn't even subscribe to anything, it's absurd how PayPal cannot provide a good security system even with all the money that they got,

How can someone lose their entire account balance to some random scam without even being asked for verification? It makes no sense at all,

I would like all my funds to be refunded, and the fact that I have to wait 10 days for the case to be opened is just unfair, and I want a way for this to be avoided in the future incase they redo the same thing...

[kernowlass]

@Princex3 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Princex3]

I did that the moment i found out that I lost all my balance, and then i found out that there's an automatic payment that was set today "While I was literally asleep LOL" to "MY.GAMES B.V." to get all of my account balance.

And then I filed a case to PayPal to get the money back and they denied it saying that I'm the one who authorized it, like wtf? is this what PayPal is all about? broken security system and money gets stolen within seconds?

this is **bleep**.

[curtinrp]

This happened to me too. Was charged monthly since being "automatically enrolled" in monthly payments, starting last month in January. I only found out about it this month because PayPal sent me an email saying I was being charged my automatic monthly payment to this random games company that I have never heard of. Clearly a scam. 

[curtinrp]

Just coming back to say the same thing, they denied my claim saying I was the one who authorized it, so I cant get any money back. I looked at the game company's website and I have never downloaded a single thing from them. Obviously bull**** move by PayPal

[MrPwner911]

I was charged a total of thirty dollars in two separate payments. Seeing the first payment I thought it was Microsoft was using a different type of subscription until I saw the second charge from my(dot)games. NOPE, reported that ASAP.

[Frizouw]

They charged me 100 USD today, I don't even know who they are.

When I search it's mobile games, I don't even play mobile games!!

[Dominic92x]

I wanted to add to the posts above. I also got the MY.GAMES B.V. scam. They took out different amounts of money in November 2022 and in February 2023. I've never had issues like this before. I cancelled the auto payment and I am attempting to appeal with PayPal now because they think that auto payment was "normal" for my activity ... Okay. PayPal has historically been great when it came to the VERY few issues I've had. Has it gone down hill in the last several years? I've used PayPal for over 15 years and have always touted about how awesome it was. If PayPal isn't going to protect its users, it might be time to move on and end our accounts.

[Alfred41]

It happened to me as well, twice (february and november as the comment above says)

This is crazy, never had any issues in 10 years... what can we do ?

[AleksandraK]

Hey! I have the same issue, didn't notice any funds withdrawal in November (18 eur) and now they stole from me 14 more eur, which I notices. I immediately contacted my bank and PayPal of course, and PayPal thinks everything is allright. Going to resolution centre, otherwise will have to shut down my PAyPal account for security reasons.