limitations permanently

H98_me
New Community Member

my cards linked are not declined and have limitations permanently and i can't solve the problem to perform to My PayPal account 

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @H98_me 

 

Welcome to the PayPal Help Community and thanks for posting here!

 

I do understand your concern regarding your account being limited permanently. Account Limitations prevents you from completing certain actions with your account, such as withdrawing, sending, or receiving money. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account. If there is a balance in the account, that will be held up to 180 days to minimize any potential risk of loss due to disputes or chargebacks that may be filed during that period. After 180 days, you’ll be notified of your ability to withdraw the balance. You can reach out to our team to help you with what next to done and help you accordingly. Contact options to reach the team can be found here : How do I contact PayPal customer service?
 

I hope this information helps you,

Bindu

 

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