fraud

UmairGaffar
Contributor
Contributor
I got scammed by £200 on a item that I was suppose to receive but I never Paypal has not gotten back to me as It’s family protection or something but I think that’s unfair as for family and friends they should let you provide evidence and get a refund instead of not letting you refund since people make you pay on family friends so they don’t think your scamming them
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kernowlass
Esteemed Advisor
Esteemed Advisor

@UmairGaffar 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment. Basically you sent a 'gift' of money to someone. No one forces you to do that.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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