You can't use PayPal anymore

sayouuud
Contributor
Contributor

i used paypal naturally when i cleared my problem that my account was restricted for no reason knowing that i had no balance on paypal and waited for someone to transfer to me, when the problem arose to restrict my account, they asked me for my identity when i sent it. they stopped my account completely for no reason. they told me that i had violated the user agreement and i did not use the account originally . this is the message

(You can't use PayPal anymore At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services. Based on this decision, if applicable, you are no longer eligible for PayPal Seller Protection as per our User Agreement. This will apply to all existing and future cases you receive. Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money. Reference ID: PP-L-463797644252)

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@sayouuud 


Everyone who posts on here about being limited always says that they had broken no rules. However Paypal do not ban you for 0 reason. What would be the point? They make far more money from you using your Paypal account than interest on any held money.


You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

sayouuud
Contributor
Contributor

I don't have money on my account until I use it and break the rules, why am I suddenly blocked?

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@sayouuud 

 

 🤷


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.