problems with account

jimmy33822
Contributor
Contributor

hi i cant buy anything on paypal because my account was limited and when i want to remove the limit it asks me for some buisness information but i dont have any buisness or something i just created buisness account because i was dumb so is there a way i cant fix this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jimmy33822 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Or you could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378

 


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