Wanted physical CD got Download instead

Gokdenears
New Community Member
Hi all, I thought I was purchasing a physical CD but later realized it was just a download! I don't stream music! Contacted seller with no response! Pay Pal said they saw nothing wrong with what happened. I don't want a download! I want a refund but PayPal doesn't understand what happened! What to do?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gokdenears 

 

Paypal covers for non receipt of item OR item received but not as described, they don't cover buyer remorse because you made an error unfortunately that would be between you and the merchant to resolve. 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.