seller refund

[Cavegod]

Seller agreed to full refund after item returned. I have returned the item but it is stuck in customs waiting for seller to pay import tax. What happens if they don't pay it?

[kernowlass]

@Cavegod 

Did you open a dispute?

Which did you open?

Did you escalate to a claim?

Did you win the claim?

Or did the seller agree a refund during the dispute part of the claim?

Did Paypal tell you to return the item?

Did they give you a return address?

Did you send with tracking and provide that tracking number to paypal?

[Cavegod]

yes filed claim, returned to seller.