Unauthorised closure of Dispute.

New Community Member
I have recently made a purchase over facebook market for a camera. I have paid 1000gbp thru goods and services using my credit card. After transferring the money, I gave the seller 2 days, but she never replied again. No update whatsoever. I opened a dispute, only to find out someone is posing as me and closing the dispute via IVR, changing the reason as well. So I called paypal, and after the conversation, it was reopened. A few hours later, someone closed it again. Now, Paypal cannot open it anymore and all they can do is make a ticket. If this was 50£ I could just save myself the trouble, but this is 1000£. Any help will be much appreciated.
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Esteemed Advisor
Esteemed Advisor



Contact your card issuer and see if they will chargeback for you?

Advice is voluntary.
Kudos / Solution appreciated.
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