UAB kilo grupe -- unauthorized charge but resolution center denied

[abstafford]

First post here so please be gentle.

Last October I cancelled my account with this company (app called <Removed>') and received a partial refund of their annual $66 charge.  The vendor said they cancelled my account, but charged me again on 1/14/2021.  I had no idea that there was anything I needed to cancel on PayPal, so I filed a dispute.  THEN I realized that there is a whole list of 'authorizations' that stay open unless you deactivate!  This was unknown to me for ? reason but now I need my $$ back.  Of course the vendor won't respond to repeated emails.  This unauthorized 'authorization' has since been deleted but how can I get my money back?  I tried to open another dispute but the system won't let me, just shows the results of the first one.   Any advice?

[woodduck84]

I don’t know. Your question is the first i have received on the subject since 2021.

[kernowlass]

@woodduck84 

If that comment was directed to my question above your post then my question was not directed at you it was directed at @sgrmag1  

[bonniebooper]

I am bring charged $47.99 monthly and I don't even know what this company is. Please block them from charging my account immediately. This is a FRAUDULENT charge. Thank You, BONNIE WROBEL

[Sdaiutolo]

Same!!!

[Jlb2516]

Same thing here.

[SRP39]

same thing here, I reallly don't understand how PayPal can't get my money bacck.

It really questions how often I will use PayPal in the future

[kernowlass]

@SRP39 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[hardymap]

Thank you. I might not get any money refunded, was charged $39.00 in January, April, and again this month, July 2, but hopefully there will be no further charges to this group. Today I changed my password, followed your instructions on unauthorized payment from PayPal, and will call my bank as soon as it opens tomorrow to stop payment on this last withdrawal before it is processed.

[Stephanie8553]

Before blaming PAYPAL the 'rules' must be followed . I have been using paypal for at least 10 years and this is the second problem I have had . I think that is a good track record . But I still want my money back !

[Kyd79]

The same happened to me July 1 Who are these peope