They changed my PayPal password and made payments from my account.

[Edwart05]

-I realized a couple of hours later that they had changed my Pay pal password, I saw that they made 3 payments from my account and that they had paid to a store in the US called Woody Products. For an approximate amount of $104. I made my claim to Pay pal and waited for the time they told me, I received an email and they told me that nothing had happened, that I had authorized the payments. I'm angry at such a useless response and that I can't do anything now. I try to complain again but he doesn't let me, he throws the same last claim at me. If anyone has any answers, please let me know.

-Me percaté un par de horas después que me habían cambiado la contraseña de Pay pal, vi que hicieron 3 pagos desde mi cuenta y que habían pagado a una tienda en EE.UU. llamada Woody Products. Por un monto aprox de 104$. Hice mi reclamo a Pay pal y esperé el tiempo que me dijeron, me llegó un correo y me dijeron que no había sucedido nada, que si había autorizado los pagos. Estoy enojado por una respuesta tan inútil y que no pueda hacer nada ahora. Trato de reclamar otra vez pero ya no me deja, me bota el mismo reclamo pasado. Si alguien tiene alguna respuesta, por favor dígame. 

[kernowlass]

@Edwart05 

 PayPal is only able to approve an unauthorized dispute when it is clear someone else logged into your PayPal account. If someone accessed your device using a virus or malware, then the logins would look like you made them.

If you can run a virus and malware scan, it would resecure your device. 

Then save a report of the scan and provide it to PayPal's Customer Support. They may be able to reopen your unauthorized dispute with that information.