SWAPPA.COM and PayPal do not work together to detect, resolve and prevent fraud.

[fifthplatoon]

Attempted to purchase an iphone 11 via SWAPPA.COM. SWAPPA.COM contacted me immediately after the purchase to say the seller was a fraud and I should contact PayPal to open a dispute $531. PayPal initially closed in favor of the seller. I was able to show PayPal that the item wasn't delivered and that SWAPPA.COM corroborated my claim. Finally, PayPal said they closed the claim in my favor. I never received the refund to my credit card. Any ideas how to resolve this?

[sharpiemarker]

@fifthplatoon 

Contact customer services for an update on the refund:

https://www.paypal.com/us/smarthelp/contact-us      

Scroll down to click “Message Us” or “Call Us” option on the bottom.

Or reach out to PayPal at Facebook or Twitter:    

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