Protection on private account

Aleale3
Contributor
Contributor
Hello I want buy item on Ebay Kleinanzeigen. Item was use. Im from Poland and seller is from Germany. I want pay with protection from buyers. Will it work?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aleale3 


That depends on many factors all listed in Paypals buyer protection policy for you to read so you can risk assess your transactions.
Legal (bottom right of Paypals pages) > user agreement > buyer protection.


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Aleale3
Contributor
Contributor
Thank you. I saw it. Im not sure about 2 regulations. I quote: 1. Items intended for resale, including single item transactions or multi-item transactions. (What Paypal mean about "resale"?) 2. Personal payments, including payments sent using PayPal's Friends & Family feature. (My payment will be with protection but between two personal accounts).
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PayPal_JonK
Moderator
Moderator

Hi everyone! Welcome to PayPal's Community Forum. Thank you @kernowlass for your help getting a solution on this thread started. 

 

@Aleale3, I'm sorry to hear there's a bit of confusion regarding our Purchase Protection. Thank you for your follow up question on those two points. 

 

You should still have Purchase Protection on a used item. The reference to "Items intended for resale" does not apply to a used item. It would apply to items someone purchased at a certain price with the only intention to sell it a higher price. 

 

Your transaction would also have Purchase Protection between to Personal PayPal accounts, as long as the transaction is a Goods and Services transaction. Purcahse Protection depends more on the transaction type and less on the account type. 

 

I hope that clears things up! Please feel free to reach out to our Customer Support teams if you run into any road-blocks along the way. 

 

Have a great day!

 

 - Jon K


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