Possible Scam

[deboanbo0]

I received an email after making a High dollar sale. Is it normal to get an email like after the fact and before money is exchanged? We have successfully verified and confirmed that the Money has been made available to your PayPal account. This PayPal® payment has been deducted from the buyer's account and has been "APPROVED" but will not be credited to your account until the shipment reference/tracking number is sent to us for verification. This security measure is embarked on, due to the fact that the buyer was subscribed under PayPal Buyer Protection Policy so as to secure the buyer's transaction. Below are the necessary information requested before your account will be credited. Send a tracking number to us through this email Click Here and our customer care service will attend to you. **PLEASE NOTE** Once the item has .been shipped and the tracking number sent to us, you will receive a "CONFIRMATION EMAIL" from PayPal® Team informing you that the Fund has been credited Thank you for using PayPal.

[PayPal_paula]

Hi @deboanbo0, 

Welcome to the PayPal community forum. We are always happy to have new members. 

From reading your post I would recommend not to ship out your item. When you receive a payment on PayPal you will be able to see it on your account. We would never hold it in a separate account. If for any reason your payment is place on hold then you will see this on your account with this status showing as "on hold". If we require tracking information to release a payment and confirm delivery to your buyer then you will be requested to enter this on your PayPal account, never by email.

Also, just to note that when you are shipping an item always only ship to the address we provide and using tracking information as otherwise you would not be covered under our Seller Protection policy. 

I hope this helps, 

Paula

[kernowlass]

@deboanbo0 

As Paula stated, its this scam.

SCAM.

They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.