Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[Christinedobson]

I want to cancel this order plz

[kernowlass]

@Christinedobson 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[VijaCha]

You mean i should do this in paypal?

[Gaillilpal3]

Getting charged and have no clue who this is. Would like to be reimbursed.

[kernowlass]

@Gaillilpal3 

Cancel the subscription you would have set up.

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

You would need to contact the company for any refund.

[Alewine100]

I was charged 2 payments by actitech in the amount of $30.99 i didn't authorize this .. how can I stop this from happening agsin.. I googled them and nothing good about that company at all .. can anyone one help

[PayPal_Meghan]

Hello @Alewine100, 

Welcome to the PayPal Community! 
 

I understand you have two unauthorized transactions, and I'm sorry to hear about that. If you can log into your PayPal account, you can file an unauthorized dispute by following the instructions on our Help Center: How do I report an unauthorized transaction or account activity? I also recommend reviewing your automatic payments to determine if you've worked with the company before. It's also a good idea to reset your password and security questions and enable 2-Step Verification. If you can't log into your PayPal account, you can contact Customer Support on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

I hope this is resolved soon! 

- Meghan

[Temp20230306f]

Hello! I had the same thing come up on my PayPal acct now 2 times and about 3 months apart and I looked this company up and it says health-fitness.io well I have a friend that’s tech savvy and she found it is JLO Beauty products! So if you have ordered anything from JLO Beauty that is it. All of mine we traced back to JLO Beauty. I ordered her Booty cream 1 time and they just decided to send me a refill every 3 months/ or basically charge me for it but I didn’t get product. I emailed them and they refunded me immediately. So JLO Beauty uses Actitech for their online sales/payments. My understanding anything like that Beauty products and etc use this company for their payments and etc. Hope this helps!!!

[kimmiemurray]

So I had money taken out of my account 3 times from this company and I do not know who they are! Paypal say's they are not a merchant on my account so why did paypal send me an invoice? Not knowing what to do or who to get a hold of. I looked this company up on line and they have been doing this to a lot of people. I just need to know who to contact. 

[Charmane1]

Fraud & Phishing:I got two transactions from my capitec it stated online transaction o[Removed. Phone #s not permitted]26 at Paypal "Paypal *Actitech of which I know nothing about what Actitech is but these transactions keep on going through on consecutive days, how can I get my refund as this is Fraud I don't even know any company by the name of actitech nor purchased anything using my paypal acc recently