Is Actitech Ltd linked to a fitness app?

Lauraleibe
New Community Member

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@aaschreiber 


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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Dzechman28
New Community Member

WHAT IS ACTITECH LIMITED

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dzechman28 

 

Got lots of names, signs you up for subscriptions.


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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Thetala
Contributor
Contributor
I just received a receipt for a payment to “Actitech Limited”. I DID NOT make this payment.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Thetala 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 

They go under lots of other company names which you at some point along with a load of others unwittingly signed up to.


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Anniemac21
New Community Member

If 6 x monthly transactions to actitech show in my PayPal can I still address with card issuer as fraud?? I signed up for 1 month in may at £20 & they’ve taken 6 x £29 since then. TIA

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Anniemac21 

 

Be difficult if you didn't cancel the subscription with that company and on your paypal account.

These companies word their sites so you have to opt out normally rather than opt in.

Always double check what you are agreeing to.


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Granandpap2
Contributor
Contributor
I have automatic payments and I have no clue what this is. Please show me how to cancel
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Granandpap2 

 

A lot of times what happens is people accept a free trial for a product, like anti virus, and forget to cancel and it auto renews. Be careful what you are accepting. With your company I think its a Fitcoach thing?

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20221026Z
New Community Member
I had charges from this company back in April and May but they were legit. It was for an app called FitCoach that I had subscribed to and they charged me for 2 months until I canceled. They haven't billed me since. Do you recall signing up for any type of fitness or nutrition type of apps?
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