Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[InternetExecGrp]

You will have to go on-line at "app.muscle-booster.io".  Open an account using the email you provided when you got the cell phone app.

They have a refund policy.  You will need to read it and see if it applies to your case.  The also have a contact email shown on their web site.

I was able to cancel my subscription, but I'm not going to fight for a refund.

[xphillips]

It's from an app called Yoga-Go. Go into the app to cancel subscription.

[Sueymac1]

Me too what to do now?

[Gvillegas_71]

I vent charge for $30.99 every single month for something the I don’t now or want by actitech limetedias pay pal and I will appreciate if they cancelled please

[kernowlass]

@Gvillegas_71 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Maggs55]

They are a fitness group. I tried to get a refund as soon as it showed up in my bank account. I was off the opinion that it was a trial and they would contact me to see if I wanted to do a full subscription. That never happened. They wouldn't give me a refund but said they had cancelled it and, get this, the have me 12 months free access to the app. How interesting.

[Christina651]

I would like to cancel this subscription as I do not remember ever signing up for any fitness app.

[kernowlass]

@Christina651 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[MareeKT]

I have been charged on 7 Feb 2024 US$79.20 and 11 Feb 2024 US$53.19 by this company. I do not know who they are and do not wish to be charged by them. I want my money back

[kernowlass]

@MareeKT 

A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''